Magnolia Bakery Shipping Policy

Shipping
We ship via FedEx within the 48 contiguous states through our online store. International orders for Magnolia merchandise can also be placed through our website. Unfortunately we are unable to ship baked goods outside of the United States due to customs restrictions.

  • Orders placed prior to 2:00 p.m. EST generally ship the following business day.
  • Orders placed after 2:00 p.m. EST ship within 2 business days.
  • Orders placed Friday, Saturday and Sunday will generally ship on Monday.
  • Please note orders placed after 2:00 p.m. EST on Sunday may ship on Tuesday.
  • Business days do not include weekends or holidays.
While Magnolia does not require a signature for your delivery, we can only guarantee the quality of our product if it is received by the shipping time selected by the customer at the time of purchase. According to FedEx policy their drivers will only leave the package at a recipient's door, or other secure location, if the driver believes it is 'safe' and reasonable to do so. For this reason it is also necessary for customers to notify a gift recipient of their sweet surprise before the date of delivery.

Rates
For real time rates provided by FedEx, place an item in your shopping bag at our online store and then click the Determine Shipping link on the chalkboard next to the truck icon.

Methods
We ship using FedEx Overnight, FedEx 2Day A.M., FedEx Home or Ground, and USPS for International orders. You will receive an email confirmation when your order is placed, and an email when your package is shipped.

Non-cupcake perishable items can only be shipped no later than 2 Day A.M. delivery, while merchandise can be shipped overnight, 2 Day, or Home or Ground delivery. Perishable orders shipped to NY, NJ, PA, MD, CT, RI and MA may qualify for home or ground shipped rates for items that may reach the recipient in 1-2 business days. All cupcakes are shipped overnight only. Under certain conditions, cupcakes may be shipped with dry ice.

FedEx Priority Overnight®
Delivery by 10:30 a.m. to most areas, and by noon, 4:30 p.m. or 5 p.m. to some rural areas.

FedEx Standard Overnight®
Next-business-day delivery by 3 p.m. to most U.S. addresses; by 4:30 p.m. to rural areas; and by 8 p.m. to residences.

FedEx 2Day® A.M.
Delivery by 10:30 a.m. in 2 business days to most areas, by noon to some rural areas. Business days do not include weekends or holidays.

FedEx 2Day®
Delivery by 4:30 p.m. in 2 business days to most areas, by 7 p.m. to residences. Business days do not include weekends or holidays.

FedEx Home Delivery® for residential deliveries
Day-definite delivery to residential address 1 to 5 business days Tuesday-through-Saturday operation from 9 a.m. to 8 p.m. Business days do not include weekends or holidays.

FedEx Ground® for business deliveries
Day-definite delivery to business address in 1 to 5 business days Monday-through-Friday operation with deliveries by end of business day. Business days do not include weekends or holidays.

International Orders are shipped using USPS Express, First Class and Priority Mail International™.

Tracking
Use your tracking number to track the status of your package on Fedex.com. Deliveries typically occur during normal business hours and depend on service selected. Your tracking number may not appear in the FedEx tracking system for 24 hours. Please be patient. You will be able to see it flow through the FedEx system and know the exact day it will arrive.

If there is a problem with an order you received, please call 855-MBakery (855-622-5379) or email us at magnoliaonline@magnoliabakery.com. Refunds may not be given for shipping delays caused by inclement weather, package refusal, and/or incomplete or incorrect delivery address. Claims for damaged product must be submitted within 24 hours of delivery.